Field Service Technician
3 weeks ago
Job Title: Field Service Technician
Job Type: Full-time
Company: REC-REVOLUTION LTD
Location: Field-based in South England
Job Summary:
We are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our clients in the hospitality, retail, and healthcare sectors.
Key Responsibilities:
- Provide technical support and maintenance services to clients in the field
- Install, troubleshoot, and repair EPOS and IT systems
- Perform physical installations of devices, including mounting and cabling
- Provide on-site support services for EPOS, I.T., and Network/Comms infrastructure, hardware, and software
- Complete timely and accurate paperwork
- Cable infrastructure (Cat5, Cat6, Wireless, etc.)
- Customer interaction and communications
Requirements:
- Full driver's license and comfort spending extensive periods on the road
- Full 5-year DBS checkable history (to enable airside passes to be arranged at airports)
- Ability to use standard Microsoft Windows and Office products
- Ability to communicate well with colleagues and customers
- Ability to methodically work through on-site problems from point of arrival to satisfactory conclusion
- Willingness to be based from home and to travel as required by the company, including the need for overnight stays away from home as required
- Excellent organizational skills and the ability to plan, time manage, and multi-task
- Flexibility, reliability, tolerance, and energy
- Joining the Standby Rota (Weekends & Bank Holidays)
- A true passion for technology and providing exceptional customer service
About Us:
REC-REVOLUTION LTD is a market-leading provider of EPOS and IT installation, support, and maintenance services. We work in partnership with our clients installing and supporting large and widely distributed estates to some of the best-known brands in hospitality, leisure, retail, and healthcare.
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