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Assessor Trainer
2 months ago
We are seeking a skilled Assessor Trainer to join our End of Life Services team. As a key member of our team, you will play a vital role in delivering high-quality training and assessment sessions to ensure our colleagues are equipped to provide exceptional end of life care and support.
Key Responsibilities- Design and deliver engaging virtual and classroom-based training sessions to End of Life Services colleagues.
- Facilitate new starter training on a one-to-one basis, in person and remotely.
- Conduct regular colleague assessments to mitigate skill fade and maintain a consistent high standard approach to our service delivery.
- Provide short notice training support where a skills gap has been identified, following a management request or adverse event.
- Collaborate with the Academy design team to enhance and develop training courses.
- Maintain standards in line with industry compliance, company policies, statutory legislation, internal KPI's, and the Funeral Director's code.
- Work closely with the End of Life Services operation to consolidate personal skills and stay up-to-date with industry developments.
- IT literate and a competent user of MS Office.
- Excellent communication skills with the ability to adapt to different learning styles.
- Organised with strong attention to detail.
- High level of understanding, empathy, and compassion.
- Confident in delivering training in group settings or on a one-to-one basis.
- Passionate about learning and teaching.
- Funeral experience (desirable).
- Full valid UK driving license and the use of a car.
- Salary of £25,515.
- 31 days of annual leave (including bank holidays), increasing to a maximum of 36 days after 10 years' service.
- 20% discount in stores.
- Healthcare cash plan.
- Share incentive plan.
- NEST pension.
- Opportunities to develop your skills through apprenticeships and our own in-house training and development programmes.
We are an independent Co-op operating across the south of England, running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks coffee franchise. We are owned by our 200,000+ members, have over 4,000 colleagues, and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach for all.
If you are successful in your application, we will need to perform a DBS (Disclosure and Barring Service) check to ensure Southern Co-op Funerals are compliant with the NAFDs Funeral Director code.