Front of House Team Member

2 weeks ago

Feltham, Greater London, United Kingdom German Doner Kebab Full time

Front of House Team Member Role

We are looking for a Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the driving force behind delivering exceptional guest service and ensuring every guest leaves the restaurant having had a great experience.

Key Responsibilities:

  • Support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service.
  • Process guests' orders through the POS system, deliver orders to the kitchen, and assist in preparing and packing food and beverages.
  • Ensure that the portion of food being packed or served looks appealing and promote additional food items to compliment the guest experience & increase sales.
  • Process sales, provide guests with receipts, and deliver food.
  • Greets EVERY guest in a genuine and warm manner, answers the telephone, and deals with an enquiry.
  • Assemble and package orders to the brand standard, keep all guest areas clean, sanitary, and tidy, and ensure that all orders are fully complete and ready to be received by the guest.

Requirements:

  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to maintain a clean & smart appearance, display a positive and enthusiastic approach to all tasks, and exhibit a cheerful and helpful attitude.
  • Adapts to changing business volume levels with a sense of urgency, can demonstrate a complete understanding of the menu & Allergens, and be able to follow instructions to achieve brand standards (The GDK way).
  • Ability to fill in daily paperwork in line with GDK standards and maintain the ability to be cross-trained in all areas of the kitchen and front counter.

Working for GDK

We can offer a full Career Pathway and support you with fantastic progression opportunities. If you are passionate about delivering exceptional guest service and have what it takes to grow with us, we would love to hear from you.

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