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Front of House Team Member

1 month ago

Feltham, Greater London, United Kingdom German Doner Kebab Full time

Front of House Team Member Role Overview

We are seeking a skilled Front of House Team Member to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring a memorable dining experience for our customers.

Key Responsibilities:

  • Provide outstanding guest service, ensuring that every guest feels welcome and valued.
  • Process guest orders efficiently and accurately, using our POS system to manage transactions.
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages.
  • Ensure that all orders are fully complete and ready to be received by the guest.
  • Work to Brand standards and deliver exceptional guest service.

Requirements:

  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to maintain a clean and smart appearance.
  • Displays a positive and enthusiastic approach to all tasks.
  • Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
  • Adapts to changing business volume levels with a sense of urgency.
  • Can demonstrate a complete understanding of the menu and Allergens.
  • Be able to follow instructions to achieve brand standards (The GDK way).
  • Ability to fill in daily paperwork in line with GDK standards.
  • Maintain the ability to be cross-trained in all areas of the kitchen and front counter.
  • Believes and cares for exceptional guest service and impeccable standards.

What We Offer:

As a Front of House Team Member at German Doner Kebab, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment. We offer a full career pathway and support you with fantastic progression opportunities.