Store Management Support Lead

1 day ago


Worthing, West Sussex, United Kingdom British Heart Foundation Full time

BHF is looking for a dedicated Assistant Retail Store Manager to lead their Worthing store.

Your Role

You will be responsible for supporting the Store Manager, ensuring the smooth operation of the store, and taking charge when needed.

Key Tasks
  • Customer Service: Deliver exceptional customer service, exceeding expectations.
  • Sales Target Achievement: Meet or exceed sales targets through effective stock management, visual merchandising, and digital engagement.
  • Visual Merchandising: Maintain a visually appealing store presentation at all times.
  • Stock Management: Collaborate with the manager to manage stock levels efficiently.
  • Talent Development: Assist with recruiting and developing volunteers to enhance store performance.
Our Expectations
  • Customer Focus: Prioritise delivering excellent customer service.
  • Leadership Skills: Demonstrate experience in leading teams to achieve desired outcomes.
  • Commercial Awareness: Show ability to drive sales growth and profitability through innovative ideas.
  • Teamwork: Showcase a collaborative approach to working with colleagues.
  • Results Orientation: Focus on achieving results while maintaining high standards.
We Offer
  • £35,000 per annum salary
  • Annual leave entitlement with option to buy and sell
  • Holistic support leave for mental wellbeing
  • Wagestream for flexible wage access
  • Enhanced family leave policies
  • Staff discount and cycle-to-work scheme


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