IT Operations Supervisor

4 days ago


London, Greater London, United Kingdom Ashdown Group Full time
IT Operations Supervisor Opportunity

Award-winning law firm seeks an IT Operations Supervisor to oversee daily operations and performance of a small IT Desk Team in Central London.

This is a cutting-edge technology environment with a good project stream, flexible hybrid working, and great professional company culture.

As the IT Operations Supervisor, you will:

  1. Deputise for the IT Operations and Security Manager in their absence.
  2. Track and analyse IT desk request patterns and trends.
  3. Manage meeting room AV equipment and provide technical support for legal meetings.
  4. Monitor network and system availability, including hardware and software configuration, setup, and upgrades.
  5. Collaborate with infrastructure teams to drive improvements in service delivery and process efficiency.

The ideal candidate will have 18 months plus experience as a team leader or supervisor in a similar role, with strong organisational skills and knowledge of Microsoft 365 administration, Windows Server, Entra ID, Endpoint Manager, and Information Security (ISMS).

The salary on offer is £45,000 - £50,000 per annum, plus a great benefits package, including a discretionary bonus, private healthcare, enhanced maternity/parental leave, flexi leave, and 25 days annual leave.



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