Healthcare Operations Supervisor

3 days ago


Hounslow, Greater London, United Kingdom Eleanor nursing and social care Ltd Full time

Eleanor Nursing and Social Care Ltd seeks an experienced Field Care Supervisor to join our team, providing high-quality care and support services to our clients across various specialties.

About the Role

As a Field Care Supervisor, you will play a critical role in facilitating information exchange between our field operations and office teams. Your primary responsibilities will include completing personalised care plans, managing care worker changeovers, and arranging home visits to monitor and evaluate care worker performance.

Key Responsibilities
  1. To develop and implement effective care plans and risk assessments within 48 hours of receiving care packages prior to commencement of care services.
  2. To co-ordinate care worker changeovers, briefings, and arrange home visits to monitor and evaluate care worker performance.
  3. To ensure efficient time management among care workers and address any emergency care call cover requirements.
  4. To maintain accurate records of care worker training and report any non-compliance to the Recruitment & Retention Officer or Branch Manager.
  5. To participate in ongoing training and professional development to enhance knowledge and skills.
Requirements and Benefits

To be successful in this role, you will need a valid driver's license with own vehicle, relevant experience in a similar position, and excellent written and verbal communication skills. We offer a competitive salary of £23,000 per annum, plus opportunities for professional growth and development in a dynamic and supportive work environment.

Working Hours and Office Location

This full-time position involves working Monday to Friday, 9 AM to 5:30 PM, with occasional weekends. Our office is situated at 157 Uxbridge Road, Hanwell, London, W7 3SR.



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