IT Support Specialist

1 week ago


Harlow, Essex, United Kingdom City of London Full time

Working with the City of London, you will play a crucial role in supporting two busy IT departments. The Barbican team focuses on staff, artists, contractors, commercial events, and exhibitions, while the Guildhall School team supports students, staff, and commercial events.

This part-time position requires experience as an administrator in a fast-paced office environment. You must have excellent oral and written communication skills, along with exceptional customer service skills and the ability to work effectively in a team. A genuine interest in Information Technology is beneficial, as well as experience with Microsoft Sharepoint packages, databases, and:

  • undertaking IT projects using Agile Project Management methodology
  • planning, designing, delivering, and assessing training for individuals and large groups in the use of specialist software
  • experience of writing and updating software guidance/training manuals

The salary for this role is approximately £22,000-£24,000 per year.

This position includes a range of benefits, including a great pension scheme, season ticket loan, cycle to work scheme, tickets to Barbican events, free access to museums and galleries, discounts on retail, healthcare, and on-site cafes and restaurants. Additionally, you will have access to an Employee Assistance Programme, trained Mental Health First aiders, and City of London staff networks.

We are committed to increasing diversity within our staff and encourage applications from underrepresented groups, including people from the Global Majority and D/deaf and disabled people. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who meet the minimum criteria. For any accommodations needed during the application process, please contact us.



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