Transport Coordinator

2 weeks ago


Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Job Summary

The Transport Coordinator is a key member of the team responsible for providing a high-quality, prompt, and efficient transport service for patients and families under the care of Sobell House and Katharine House Hospices.

The post holder will maintain the transport office systems and administration of processing all transport requests received.

Main Responsibilities

  • Line management of the employed transport team and volunteer drivers.
  • Maintain the relevant databases capturing staff and volunteer activity and producing reports.
  • Deliver training to volunteers and staff pertinent to the transport role.
  • Assist to recruit and interview volunteers.
  • Ensure all fleet vehicles are kept in good working order.

About Us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services and serving as a base for medical education, training, and research.

The Trust comprises four hospitals, and our values, standards, and behaviors define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community.

We call this Delivering Compassionate Excellence, focusing on our values of compassion, respect, learning, delivery, improvement, and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.

Job Responsibilities

The Transport Coordinator is a key member of the team responsible for providing a high-quality, prompt, and efficient transport service for patients and families under the care of Sobell House and Katharine House Hospices.

The post holder will maintain the transport office systems and administration of processing all transport requests received.

The post holder will directly line manage the employed hospice drivers.

The post holder will effectively coordinate the staff/volunteer drivers and manage the running and maintenance of hospice fleet vehicles.

The post holder will be expected to maintain the relevant databases used for keeping patient and family information, including capturing and maintaining staff and volunteer records of activity and producing reports as requested by the service Lead, Manager, and Sobell House and Katharine House charities.

The post holder will be expected to have excellent organizational and IT skills, be capable of using their own initiative, take responsibility for organizing the workload, be able to work both independently and as a team member.

There is an expectation that the post holder will have frequent and direct contact with patients and families, who may have varying levels of distress and anxiety.

Person Specification

Qualifications

Essential

  • 5 GCSEs at grade C/4 or above including English and Maths

Desirable

  • IT qualifications

Knowledge

Essential

  • Good standard of computer skills, e.g. Microsoft Office.
  • Team working
  • Organizational skills

Desirable

  • Working with volunteers

Practical/Intellectual

Essential

  • Excellent verbal and written communication skills

Desirable

  • Line management experience

Personal Attributes

Essential

  • Sensitive to the needs of patients, relatives, and colleagues
  • Professional in approach
  • Working flexibly
  • Demonstrating initiative


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