Retail Sales Advisor

3 weeks ago

London, Greater London, United Kingdom Swatch Group Full time

Job Title: Retail Sales Advisor

Job Summary:

We are seeking a highly skilled and experienced Retail Sales Advisor to join our team at Swatch Group. As a Retail Sales Advisor, you will be responsible for providing exceptional customer service and sales experience to our clients, building long-term relationships, and achieving sales targets.

Key Responsibilities:

  • Provide excellent customer service and sales experience to clients
  • Build long-term relationships with clients and achieve sales targets
  • Support colleagues in sales and customer service
  • Develop and maintain a high level of sales technique and watchmaking knowledge
  • Follow-up with customer repairs and liaise with customer care
  • Provide reliable information to customers on sales and customer service
  • Place orders for Blancpain accessories and ensure stock is up to date

Boutique Operations:

  • Participate in the proper maintenance of the boutique, including product displays and props setup
  • Understand and respect operating and security guidelines
  • Follow security and proper maintenance of stock timepieces

Requirements:

  • Previous sales experience in a luxury retail boutique or hospitality industry
  • Excellent client service and attention to detail
  • Entrepreneurial spirit and ability to develop business and build long-lasting client relationships
  • Team player with good interpersonal skills and a 'can do' attitude
  • Intellectual curiosity and passion for learning
  • Strong interest in fine watchmaking and arts de vivre

Contact: Denise Lau, Swatch Group (UK) Limited, Building, 2nd Floor East Wing, The Royals Business Park, Dockside Road, GB-London E16 2QU

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