Contact Centre Specialist
4 weeks ago
Brook Street UK is seeking a highly skilled Contact Centre Specialist to join their team in Inverness.
Estimated salary: £21,000 - £24,000 per annum.
Job Overview:
This is an exciting opportunity for a motivated individual to join our contact centre team and contribute to delivering exceptional customer experiences.
Key Responsibilities:
- Manage inbound communications effectively to ensure customer satisfaction.
- Maintain accurate records of customer interactions.
- Collaborate with colleagues to resolve customer complaints.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
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