ICT Network Specialist

3 weeks ago


Grantham, Lincolnshire, United Kingdom Valmetal Group Full time
Job Summary

Valmetal Group seeks an experienced ICT Network Technician to provide top-notch service and support to our users. As a key member of our team, you will be responsible for prioritizing and meeting deadlines of user IT requests, installing and configuring computer equipment and software, maintaining computer systems, managing inventory of IT equipment and licenses, managing user accounts, setting up necessary documentation and procedures, and staying up-to-date on new technological developments.

About the Role

The ideal candidate will have excellent service and efficient user support skills, with expertise in Microsoft 365 and Active Directory. You will also possess wired and wireless network knowledge, problem-solving and analytical skills, a customer satisfaction focus, and be organized and autonomous with multiple tasks. A valid driver's license and vehicle for site travel are required. Proficiency in French and English, spoken and written, is also essential.

Responsibilities
  • Provide HelpDesk support
  • Prioritize and meet deadlines of user IT requests
  • Install and configure computer equipment and software
  • Maintain computer systems
  • Manage IT equipment and licenses
  • Manage user accounts
  • Develop documentation and procedures

Your Profile
  • Excellent service and efficient user support
  • Microsoft 365 and Active Directory expertise
  • Wired and wireless network knowledge
  • Problem-solving and analytical skills
  • Customer satisfaction focus
  • Organized and autonomous with multiple tasks

Qualifications
  • College diploma in IT or related field
  • Minimum 3 years of IT experience in this role and duties

Work Atmosphere
  • Diversity and inclusion
  • Stimulating family atmosphere
  • Fun, dynamic, and supportive environment

Compensation and Benefits
  • $60,000 - $80,000 per year (estimated salary)
  • Unlimited employee recognition
  • A fun, dynamic, and supportive work environment


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