Service Excellence Director

3 days ago


Hounslow, Greater London, United Kingdom German Doner Kebab Full time
Job Summary:

We are looking for a highly skilled Restaurant Supervisor Lead to join our team. As a key member of the Front of House team, you will be responsible for leading operations, ensuring exceptional guest service, and maintaining a high level of customer satisfaction.

Key responsibilities include:

  • Leading Operations Excellence, overseeing and managing the Front of House area at a German Doner Kebab Restaurant
  • Ensuring guest service meets company standards and strong customer satisfaction is maintained
  • Training and directing team members through strong well-organized training to ensure great guest service
  • Maintaining Stock inventory for Front of House and analyzing consumption

Benefits:

  • Competitive salary range: $62,000 - $78,000 per annum (dependent on experience)
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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