Key Account Beauty Manager
2 weeks ago
We are a fast-paced, global technology group specialising in taking brands directly to consumers.
Our comprehensive approach ensures we can fully realise our vision and maintain leadership in the rapidly evolving global industry.
Life at THG BeautyWe have market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox.
Our portfolio of premium brands includes ESPA, Ameliorate, and Grow Gorgeous, all loved and trusted by millions worldwide.
We partner with a network of over 19,000 influencers to ensure brands reach their audience globally.
The ESPA Business RoleThis role is at the heart of our business, responsible for inspiring and educating teams and customers to achieve results.
You will lead the team and drive the sales of treatments and products, developing sales and awareness of the ESPA brand through internal and external promotional activity.
Actively seeking new business opportunities and maintaining loyalty through great customer care.
Responsibilities- Drive growth of ESPA sales in treatments and products within retail accounts.
- Raise awareness of the ESPA brand and educate prospective customers on product range and treatment menu.
- Collate daily, weekly, and monthly sales figures and analyse the business to produce plans and reports.
- Manage attendance and timekeeping, ensuring sufficient counter cover.
- Maintain high standards of cleanliness, hygiene, and presentation across the ESPA counter, site, and treatment areas.
- Develop and support a small team within the retail store.
- Lead and participate in promotional and PR activities to ensure success.
A minimum Level 3 in Beauty Therapy and active hands-on treatment experience are required.
Proven sales record, retail experience, business acumen, and experience in reporting and analysing sales and KPI data are essential.
Previous business management experience, ideally within a retail environment, is preferred.
The salary for this position is £35,000 - £40,000 per annum, depending on experience.
A comprehensive benefits package is offered, including 25 days annual leave, enhanced maternity and paternity pay, up to 10 days compassionate leave, and more.
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