Multidisciplinary Team Assistant

3 weeks ago

Warrington, Warrington, United Kingdom Quay Primary Healthcare CIC Full time

About the Role

The postholder will be responsible for providing administrative support to the multidisciplinary team at Quay Primary Healthcare CIC. This will involve undertaking a wide range of secretarial and administrative duties, including the processing of information, liaison with team members and external agencies, and the provision of administrative support.

Main Responsibilities

  • Handling office communication and correspondence, including the coordination of tasks and activities.
  • Supporting clinical staff with general administrative tasks and receptionist duties as requested.
  • Managing all enquires in an effective manner, including the provision of information and assistance to patients and staff.
  • Maintaining and updating patient records and handling confidential information.
  • Assisting with internal and external referrals, including the coordination of appointments and services.
  • Clinical coding and data entry.
  • Liaising with external agencies, including medical professionals, hospitals, and community services, to ensure queries are processed efficiently.
  • Managing patient communication, including the booking and rescheduling of appointments.

About Us

Quay Primary Healthcare CIC is a pool of locums supporting Warrington and Cheshire and Merseyside practices. We are passionate about delivering high-quality healthcare services and are looking for someone who shares our vision and values.

Person Specification

  • Adaptability, flexibility, and ability to take the initiative and prioritize workload.
  • Empathy, sensitivity, and compassion.
  • Resilience to work in a sometimes emotionally challenging environment.
  • Ability to work systematically with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to communicate confidential information effectively and accurately using appropriate communication tools.
  • Tact and diplomacy.
  • Excellent time management.

Essential Requirements

  • Knowledge of primary and community healthcare.
  • Knowledge of electronic patient record systems.
  • Excellent communication skills.
  • Good organizational and IT skills.
  • Ability to manage and prioritize workload.
  • Clear understanding of professional responsibilities and accountability.

Desirable Requirements

  • Experience of SystmOne/EMIS clinical systems.
  • Experience working in a GP practice/Primary Care.
  • QOF knowledge (Make every contact count).

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