Store Manager
2 weeks ago
About the Role
As a Store Manager at Toolstation, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth. This is a challenging and rewarding role that requires strong leadership skills, a passion for customer service, and the ability to motivate and develop a team.
Key Responsibilities
- Deliver outstanding customer service and ensure that customers receive a positive experience in the store.
- Lead and motivate a team of retail professionals to achieve sales targets and deliver excellent customer service.
- Manage the day-to-day operations of the store, including stock management, inventory control, and visual merchandising.
- Develop and implement sales strategies to drive growth and increase customer engagement.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Collaborate with other departments to ensure seamless communication and coordination.
Requirements
- Proven leadership experience in a retail environment.
- Excellent customer service skills and a passion for delivering exceptional customer experiences.
- Strong communication and interpersonal skills, with the ability to motivate and develop a team.
- Ability to analyze sales data and identify trends and opportunities for improvement.
- Knowledge of retail operations, including stock management, inventory control, and visual merchandising.
What We Offer
- A competitive salary and bonus scheme.
- Opportunities for career development and progression.
- A comprehensive benefits package, including 22 days' holiday + Bank Holidays, company pension scheme, and life assurance.
- A fun and dynamic work environment with a team of like-minded professionals.
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