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Cleaning Operations Analyst

1 month ago

Birmingham, Birmingham, United Kingdom Mitie Full time

Cleaner Insights Manager Role

We are seeking a skilled professional to drive efficiency and cost savings in our cleaning operations. As a Cleaning Insights Manager, you will analyze cleaning data, identify improvement opportunities, and collaborate across teams to enhance our services.

Main Responsibilities

  • Analyze a range of cleaning operations data to identify areas of potential cost savings through optimized resource allocation, process improvements, and waste reduction.
  • Evaluate data to uncover opportunities for adding value to cleaning services by identifying additional services or processes that could enhance customer satisfaction and loyalty.
  • Identify efficiency opportunities in cleaning procedures through data analysis and recommend strategies to streamline workflows, reduce operational bottlenecks, and improve overall efficiency.
  • Develop and implement performance metrics and key performance indicators (KPIs) based on data insights to measure the effectiveness of cleaning operations and track improvements over time.
  • Translate data findings into actionable insights, providing recommendations to management for implementing changes that positively impact operations, cost structure, and customer satisfaction.

Key Skills and Qualifications

  • Strong data analysis skills and experience in operations and management within service-oriented settings.
  • Ability to communicate complex data findings effectively and influence stakeholders.
  • Strong interpersonal and communication skills, with the ability to deal with resistance through clear communication and well-structured supporting analysis.
  • A self-starter who is motivated, enthusiastic, organized, and able to work to tight deadlines.

Benefits

We offer a range of benefits to support your lifestyle, including a virtual GP, financial wellbeing assistance, and access to high street discounts through our MiDeals platform.

Progressing Your Career

We prioritize career development and offer a diverse variety of training and development avenues to help you progress in your role.