Customer Experience Manager

3 weeks ago


Horley, Surrey, United Kingdom McDonald's Full time
Overview

At McDonald's, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Customer Experience Leader, you'll play a vital role in driving this mission forward.

Key Responsibilities
  • Welcome customers into our restaurants and create 'feel-good moments' during their visit.
  • Work closely with the restaurant management team to suggest improvements to our customer service experience.
  • Deliver exceptional service to all customers, building rapport and inspiring others to do the same.
  • Maintain high energy levels while working efficiently and productively.
What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top highstreet and online brands

We're looking for someone who is passionate about delivering exceptional customer experiences and is committed to making a positive impact on our customers' lives. If you're a natural people person with a genuine smile and enthusiasm, we'd love to hear from you



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