General Manager

4 weeks ago

Colchester, Essex, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and experienced General Manager to join our team at Hollywood Bowl Group. As a General Manager, you will be responsible for running one of our busy centres, creating a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Key Responsibilities
  • Manage a budget size of at least £1m
  • Optimise sales and performance of a business unit
  • Coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more
  • Responsible for delivering all areas of your budget and KPIs
  • Drive the profit performance of your centre
What We Offer
  • Performance bonus: 15% of annual base pay, paid quarterly
  • Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000)
  • Access to our Electric Vehicle scheme
  • 50% off food when you are working
  • Optional pension plan
  • Earn additional days holiday with length of service up to five days
  • One in four weekends off
  • Ongoing training and development
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders
  • Opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
About Us

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We have a strong commitment to creating a working environment that promotes equal opportunities and values diversity and inclusion.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

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