Shift Leader

3 weeks ago

Watford, Hertfordshire, United Kingdom ENGINEERINGUK Full time
About the Role

As a Shift Leader at Tesco, you will play a vital role in ensuring the smooth operation of our stores. Your primary responsibility will be to oversee the store from the shop floor, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.

Key Responsibilities
  • Work in a fast-paced retail environment, with a high level of variety and challenge
  • Take ownership of running duty shifts, coordinating the team to achieve store goals and objectives
  • Be the go-to person for customers, listening to their needs and helping to resolve any issues
  • Look for ways to improve service, including coaching colleagues and providing feedback to the team
  • Guide and support colleagues in-store, ensuring a safe and inclusive environment for all
  • Maintain a great understanding of store performance, and assist managers in delivering actions to improve store operations
What You'll Need
  • To be a great role model, providing thoughtful customer service and exceeding customer expectations
  • To build strong relationships with colleagues, creating a positive and inclusive team atmosphere
  • To be a clear communicator, comfortable using various methods to keep the team informed and up-to-date
  • To be comfortable taking the lead, overseeing the store in the absence of your Manager
  • To be a good decision-maker, flexible in your thinking and comfortable handling change
  • To be motivating, inspiring the team to deliver beyond expectations
What's in it for You
  • A varied and challenging role, with flexible hours and shift patterns to suit your lifestyle
  • Ongoing learning opportunities and access to award-winning training, to help you achieve your career goals
  • An inclusive and diverse work environment, where everyone is welcome and valued
  • The opportunity to make a real difference in the lives of our customers and colleagues
  • A range of benefits, including holiday pay, flexible working, and access to free wellbeing services

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