Customer Solutions Specialist

6 days ago

Luton, Luton, United Kingdom UPS Limited Full time
About the Role

We are seeking a highly motivated and experienced Customer Solutions Consultant to join our team at UPS Limited. As a key member of our sales team, you will be responsible for demonstrating value and presenting solutions to new and existing businesses through close alignment with our territory account managers.

Key Responsibilities
  • Be accountable for your territory and opportunity pipeline through proactive engagement with the account management team.
  • Create and maintain customer presentations with clear value propositions.
  • Develop and maintain sales opportunities captured in the CRM (Salesforce) by working closely with the account managers and the Solutions implementation team.
  • Analysing supply chains and business processes to identify customer challenges and position standard or customised solutions.
  • Collaboration with colleagues from other departments and countries to continuously expand your internal network.
  • You will take part in a wide range of training courses and receive the most important know-how for your job - not only at the beginning, but throughout your time with us.
  • You take over your own customers together with the sales department and you jointly develop new strategies for their further development.
  • You take over the project management for a variety of customer projects and are an important interface between customer, sales and specialist departments.
  • You ensure that sales targets and customer expectations are met and exceeded.
Requirements
  • Bachelor's degree or international equivalent in Business, Supply Chain, or a related field (Preferred).
  • Experience in Business-to-Business or Business-to-Consumer sales (Preferred).
  • Enjoyment of communication and teamwork.
  • Analytical and creative thinking.
  • Ideally knowledge of logistical workflows.
  • Experience using Microsoft Office Suite.
  • Minimum one year residency and right to work in the UK.
  • A full, clean driving license (for at least two years).
  • Willingness to travel.

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