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Warehouse Operations Manager

2 months ago


Milton Keynes, Milton Keynes, United Kingdom H&M Group Full time
Job Title: Warehouse Team Leader

As a key member of our warehouse team, you will play a crucial role in ensuring the smooth operation of our outbound department. Your primary responsibility will be to lead and manage a team of logistics professionals, focusing on maximizing operational efficiency, quality, and productivity.

Key Responsibilities:
  • Lead and manage a team of logistics professionals to achieve operational excellence, quality, and productivity.
  • Collaborate with the Department Manager to analyze logistics processes and workflows, identifying areas for improvement and implementing changes to drive efficiency and cost-effectiveness.
  • Oversee retail store allocation and replenishment, online picking, pick location storage and replenishment, packing, and shipping to meet customer expectations.
  • Ensure optimal product availability and picking, while maintaining a cost-efficient and sustainable operation in line with H&M Group's standards.
  • Develop and maintain a thorough understanding of warehouse management systems and processes, enabling you to run the operation on a daily basis.
  • Conduct regular inventory counts and identify risks and issues in the daily DC outbound department, reporting to the Department Manager to support resolution.
  • Responsible for conducting formal HR processes in line with company policy.
Requirements:
  • Proven experience in operational DC outbound roles, with a strong understanding of online and store operations.
  • Hands-on approach to workflow management and problem resolution, with a focus on pragmatic and effective solutions.
  • Knowledge of warehouse management systems and operational logistics standards.
  • Experience in formal HR processes and a strong understanding of company policies.
  • Excellent communication and coordination skills, with the ability to work collaboratively with cross-functional teams.
  • A holistic view of the business, with a visionary approach to driving continuous improvement and growth.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development within the H&M Group. Our inclusive and diverse work environment is committed to fostering a positive and supportive culture, where employees can thrive and reach their full potential.