Fitness Operations Manager
1 month ago
Key Responsibilities:
- Represent Everlast Gyms as an ambassador for fitness, embodying the brand's values and mission.
- Drive all revenue lines from membership sales to product and secondary revenue streams, focusing on overall profitability.
- Effectively manage controllable costs, such as stock orders and cleaning supplies, to eliminate wastage and overspend.
- Lead by example on reception and the gym floor, enhancing every member visit and promoting a positive experience.
- Ensure central processes like FUNDAMENTALS, ASCEND, and MOVE are followed and delivered to the highest level consistently.
- Drive collective buy-in to national focuses and incentives, such as #WorkoutWednesday and #WeCommunicate.
- Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
- Ensure all daily, weekly, and monthly operational processes are completed consistently and to a high standard.
- Deliver honest, constructive feedback regularly to support team members in achieving their potential and challenging them daily.
- Be resilient and agile in reacting to challenging situations and finding solutions.
- Able to effectively manage all policies and procedures, including Health & Safety, and pool plant operations.
- Ensure consistently high standards of cleanliness and presentation at all times.
Qualifications and Requirements:
- Passion for health, fitness, and wellness.
- Level 2 qualification in fitness (desirable).
- 1+ year previous management role experience within the fitness industry.
- Strong leadership qualities.
- Adaptability in communication and management style depending on the team member and their drivers.
- A positive, solutions-driven mindset in the face of adversity.
- A member champion mentality with exceptional interpersonal skills.
- Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
- Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.
About Everlast Gyms:
Everlast Gyms is a dynamic and ambitious fitness brand that values innovation, excellence, and member satisfaction. We are committed to providing a world-class experience for our members and are seeking a talented and dedicated individual to join our team as a General Manager.
As a General Manager at Everlast Gyms, you will have the opportunity to make a real impact on the business and contribute to our continued growth and success. If you are a motivated and results-driven individual with a passion for fitness and leadership, we encourage you to apply for this exciting opportunity.
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