Fitness Operations Manager

1 month ago


St Helens, St. Helens, United Kingdom Everlast Gyms Full time

Key Responsibilities:

  • Represent Everlast Gyms as an ambassador for fitness, embodying the brand's values and mission.
  • Drive all revenue lines from membership sales to product and secondary revenue streams, focusing on overall profitability.
  • Effectively manage controllable costs, such as stock orders and cleaning supplies, to eliminate wastage and overspend.
  • Lead by example on reception and the gym floor, enhancing every member visit and promoting a positive experience.
  • Ensure central processes like FUNDAMENTALS, ASCEND, and MOVE are followed and delivered to the highest level consistently.
  • Drive collective buy-in to national focuses and incentives, such as #WorkoutWednesday and #WeCommunicate.
  • Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
  • Ensure all daily, weekly, and monthly operational processes are completed consistently and to a high standard.
  • Deliver honest, constructive feedback regularly to support team members in achieving their potential and challenging them daily.
  • Be resilient and agile in reacting to challenging situations and finding solutions.
  • Able to effectively manage all policies and procedures, including Health & Safety, and pool plant operations.
  • Ensure consistently high standards of cleanliness and presentation at all times.

Qualifications and Requirements:

  • Passion for health, fitness, and wellness.
  • Level 2 qualification in fitness (desirable).
  • 1+ year previous management role experience within the fitness industry.
  • Strong leadership qualities.
  • Adaptability in communication and management style depending on the team member and their drivers.
  • A positive, solutions-driven mindset in the face of adversity.
  • A member champion mentality with exceptional interpersonal skills.
  • Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
  • Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.

About Everlast Gyms:

Everlast Gyms is a dynamic and ambitious fitness brand that values innovation, excellence, and member satisfaction. We are committed to providing a world-class experience for our members and are seeking a talented and dedicated individual to join our team as a General Manager.

As a General Manager at Everlast Gyms, you will have the opportunity to make a real impact on the business and contribute to our continued growth and success. If you are a motivated and results-driven individual with a passion for fitness and leadership, we encourage you to apply for this exciting opportunity.



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