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Head of Fixed Income Application Services

3 weeks ago

London, Greater London, United Kingdom Ingenii Search Full time

About the Role

We are seeking an experienced professional to head up our application support desk for Capital Markets. The ideal candidate will have a strong background in the industry, excellent leadership skills, and the ability to communicate effectively with stakeholders.

The successful applicant will be responsible for delivering production application support services to the fixed income business, utilizing ITIL service management principles. They will also serve as the primary point of contact for any issues impacting the production environment.

Job Description:

This role involves leading multiple support desk teams across various time zones, owning the delivery of production application support services, and serving as the primary escalation point for any issues. We are looking for someone with a proven track record in the industry, excellent managerial skills, and the ability to build strong relationships with stakeholders.

Requirements:

  • At least 5 years of experience in Capital Markets
  • Proven leadership skills
  • Excellent communication and interpersonal skills
  • Knowledge of ITIL service management principles

Estimated Salary: £130,000 - £160,000 per annum