Receptionist Team Member
3 days ago
We are looking for a skilled and organized individual to fill the position of Front Desk Administrator at Acorn Training Ltd. The ideal candidate will possess excellent communication and administrative skills, with a focus on delivering exceptional customer service.
Key Responsibilities:- Manage the reception area, welcome visitors, and update sign-in sheets.
- Process correspondence, including phone calls, letters, and packages.
- Record travel and participant expenses accurately and maintain auditable records.
- Organize meetings, schedule appointments, and manage centre rooms.
- Oversee catering for company events and accurately record spends.
- Perform data entry, update records, and databases.
- Communicate with staff for course referrals.
- Communicate with staff regarding enrolments and attendance for courses.
- Manage petty cash and reconcile.
- Enrol students and set up assessments for training.
- Check stock for refreshments, learning resources, and cleaning products.
- Handle paperwork correctly, working within GDPR parameters.
- GCSE (or equivalent) in English and Maths A-C/9-4 (essential).
- Excel, Word, and PowerPoint skills (essential).
- NVQ Level 2 in customer service (desirable).
- NVQ Level 2 in Administration (desirable).
- IT qualification (desirable).
- Previous experience in a public-facing role (essential).
- Experience of managing multiple tasks (essential).
- Experience in financial management or dealing with petty cash (desirable).
As a valued member of our team, you will enjoy a competitive salary, comprehensive training, and opportunities for career advancement.
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