Food Service Manager

4 weeks ago


Westbury, Wiltshire, United Kingdom St Monica Trust Full time
Job Title: Village Chef

We are seeking a skilled and experienced Village Chef to join our team at St Monica Trust. As a key member of our culinary team, you will be responsible for managing the day-to-day food and beverage provision for our village café, catering for bespoke events and themes, and ensuring our customers are happy and well-catered for.

Key Responsibilities:
  • Manage the day-to-day food and beverage provision for the village café, including cooking and preparing food onsite and finishing and serving food from our suppliers.
  • Cook bespoke food options for residents for meals, parties, or events, and provide a café-style food/barista service to include breakfast, lunch, and supper.
  • Ensure events are well-catered for, meeting customers' needs and preferences.
  • Engage with residents and customers to meet their needs (inc. allergens) and preferences, actively seeking and responding to feedback and suggestions.
  • Work with the Head Chef (Village) and the Catering Team Lead to implement changes.
  • Responsible for managing the Front of House service for the kitchen, promoting good customer service in the team, and making improvements to the dining experience.
  • Responsible for day-to-day temperature checks/controls regarding quality and presentation, labelling food, allergens, waste disposal, and general catering/kitchen hygiene and cleanliness.
  • Responsible for planning, stock rotation, and ordering using Caternet system.
  • Completes internal/external audits and activities using the Trust's systems in relation to health and safety, HACCP, and COSHH. Manages external visits from EHO, CQC, etc.
  • Deputising for the Head Chef (Village) where required.
  • Line manages a team of Hospitality Assistants (inc. Seniors); people activities including recruitment, managing absence and performance, and associated activities on the Trust's people system. Day-to-day rota planning and management.
Requirements:
  • Diploma Level 2 in Food Production/Catering (or equivalent)
  • Experience of supervising others
  • Experience and knowledge of special dietary requirements/modified diets, advising on nutrition, hydration, and dietary needs
  • Previous experience working within a budget
  • Experience working within a busy and fast-paced kitchen environment
  • Experience working in a café/restaurant
  • Experience of stock ordering and management
  • Knowledge of food hygiene and health and safety legislation and best practice
  • Good standard of IT skills including Microsoft Excel, Word, Outlook, Teams, and bespoke systems.
Benefits:
  • 22.5 hours per week working every Friday, Saturday, and Sunday between 7.30am to 3.30pm (30 minutes unpaid meal break)
  • Salary £13.44 per hour plus £1.00 per hour enhancement for weekend working
  • 31 days holiday allowance
  • Access to free gym and pool (where available)
  • Generous pension
  • Subsidised meals
  • Discounts on shopping
  • On-site parking

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