Retail Operations Supervisor

4 weeks ago


Braintree, Essex, United Kingdom Kurt Geiger Full time

About the Company:

Kurt Geiger is a prestigious retailer specializing in luxury footwear and accessories, rooted in a legacy that began in 1963. Our ethos revolves around celebrating uniqueness and fostering a culture of diversity, equality, and inclusion throughout our organization.

Position: Retail Assistant Manager

Role Overview:

  • Deliver outstanding customer service experiences
  • Exemplify high service standards to inspire the team
  • Achieve and sustain sales objectives and operational targets
  • Facilitate effective communication with team members and upper management
  • Oversee team performance, individual goals, and employee relations
  • Develop and manage staff schedules while adhering to budget constraints
  • Ensure optimal team presence during busy trading hours
  • Safeguard the company's brand image and maintain personal grooming standards
  • Uphold excellent visual merchandising in accordance with company standards

Qualifications:

  • Demonstrated experience in retail management
  • Experience in fashion-forward footwear, accessories, or apparel
  • Passionate advocate for customer service
  • Proven track record of driving sales and achieving KPIs
  • Exceptional presentation skills that reflect the luxury brand

Perks:

  • Attractive salary package
  • Lucrative bonus structure
  • Pension plan
  • Seasonal footwear benefits
  • Employee discounts available

Why Join Our Team:

We are an energetic organization that appreciates dedication, commitment, and loyalty. Joining us means accessing opportunities for career advancement along with an impressive benefits package.



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