Retail Store Supervisor
4 weeks ago
The Estée Lauder Companies is seeking a highly motivated and customer-focused Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. As a Key Holder, you will be responsible for providing exceptional customer service, leading by example, and carrying out essential start and end of day cash reconciliation. You will also be responsible for opening and closing the store on a rota basis.
Key Responsibilities:
- Provide inspirational, authentic, and personalized customer service to ensure a unique and memorable in-store experience for each customer.
- Use outstanding coaching and mentoring skills to lead by example and support the team in achieving sales and customer service targets.
- Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
Requirements:
- A passion and energy to provide exceptional customer service and lead by example.
- Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
- A flexible availability across days and hours to ensure a good work-life balance.
- Proof of right to live and work in the country.
About Us:
The Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are a people-first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
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