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Residential Support Advisor

3 weeks ago

Leicester, Leicester, United Kingdom Vistry Group PLC Full time

We are looking for a Residential Support Advisor to join our team in Leicester, England. As a Residential Support Advisor, you will provide exceptional customer care services to Vistry clients, ensuring that their needs are met and exceeded.

About the company:
  • Vistry Group PLC is a leading provider of affordable mixed-tenure homes in the UK
  • We pride ourselves on our core values of integrity, caring, and quality
  • We are committed to creating sustainable communities where people can thrive

The ideal candidate will have experience in a customer-facing role, preferably in the housebuilding industry, and possess excellent communication and organisational skills. You will also need to be able to work independently and as part of a team, with a strong focus on delivering high-quality results.

Key responsibilities:
  • Provide exceptional customer care services
  • Manage reported defects from handover for 24 months
  • Develop and maintain positive relationships with customers