Residential Support Assistant

6 days ago


Leicester, Leicester, United Kingdom 4Recruitment Services Full time

**Job Title:** Residential Support Assistant

We are seeking a Residential Support Assistant to join our team at 4Recruitment Services. As a Residential Support Assistant, you will be responsible for providing a housing management function for retirement living services. This includes monitoring PIR systems, conducting Health & Safety checks, and dealing with customers' face-to-face queries.

**Key Responsibilities:

  • Act as a point of reference on the phone or in a reception area as required.
  • Assist in the provision of comprehensive housing management including working with tenancy agreements.
  • Carry out day-to-day office administration functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld.
  • Assist in the monitoring and delivery of service contracts at the scheme including lifts, heating, fire equipment, gardening, etc.
  • Ensure that the company's Health and Safety policy is fully implemented at the scheme, ensuring customers are aware of the provision of security at the scheme at all times.
  • Monitor standards of maintenance and cleanliness by conducting regular site inspections.
  • Monitor the delivery of reactive repairs across the properties within the cluster ensuring they are of a high standard and cost-effective.
  • Work with colleagues to ensure key performance indicators (e.g. voids and arrears) are being met.

The ideal candidate will have experience of working with vulnerable and older people, housing management duties, and formal care, support, or housing qualifications would be desirable. A car driver is essential for this role. We offer a competitive salary of £16 per hour and a range of benefits including 24-hour one-on-one specialist consultant based within your geographical area and our own dedicated payroll support ensuring you get the full benefits of your payment.



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