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Customer Service Representative

2 months ago


Huntingdon, Cambridgeshire, United Kingdom 1st Choice Rec Full time
Customer Service Advisor

At 1st Choice Staff Recruitment, we are seeking a highly motivated and enthusiastic Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our valued clients.

Key Responsibilities:
  • Respond promptly and professionally to customer enquiries via phone and email.
  • Provide accurate information regarding products and services.
  • Identify customer needs and recommend appropriate products or services to enhance their experience.
  • Maintain detailed and accurate records.
Requirements:
  • Proven experience in customer service – can be from any transferable sector.
  • Strong communication and interpersonal skills.
  • Ability to handle calls with professionalism and patience.
  • Sales-oriented mindset with the ability to upsell and cross-sell.
  • Excellent attention to detail.
What We Offer:
  • Salary and performance-based incentives.
  • Comprehensive training program.
  • A supportive and collaborative work environment.
  • Excellent company benefits – genuine employer of choice in the area.
  • Employee discounts on products and services.
  • Health and wellness benefits.