Area Contract Manager
4 days ago
Job Title: Area Contract Manager - Commercial Maintenance
Job Type: Full-time
Company: CBW Staffing Solutions
Location: Essex/London
Job Description:
We are seeking an experienced Area Contract Manager to join our team at CBW Staffing Solutions. As an Area Contract Manager, you will be responsible for managing a portfolio of commercial properties in and around Central London.
Key Responsibilities:
- Ensure client satisfaction levels are consistently high, leading to the development of the contract and increasing portfolio/contract responsibilities.
- Ensure contractual levels are obtained and superseded, and maintain an in-depth knowledge of the contract, demonstrated through regular internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs/SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
- Ensure successful completion of all reactive and PPM works orders, meeting KPIs and SLAs as necessary.
- Provide leadership and management to the site team as necessary.
Requirements:
- Recognised apprenticeship and fully electrically or qualified to recognised level (e.g., C&G, HNC/HND).
- Proven experience and involvement in managing mobile businesses.
- Experience of managing soft services.
- A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
- Must be a team player committed to working in a quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.
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