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Support Worker

1 month ago

Stirling, Stirling, United Kingdom The Action Group Full time
About the Role

We are seeking a dedicated and compassionate Support Worker to join our team at The Action Group. As a Support Worker, you will play a vital role in providing a caring, efficient, and effective 24/7 support service to individuals who use our services.

Main Responsibilities:

  • Practice the TAG Key Worker system, ensuring effective handovers between staff and maintaining records.
  • Promote the physical and emotional wellbeing of individuals, supporting them to maintain acceptable and adequate levels of self-care.
  • Develop meaningful and trusting relationships with individuals, helping them to gain insight into their own behaviour, attitudes, and reactions.
  • Encourage independence in daily living activities, supporting individuals only when necessary.
  • Promote hobbies, interests, and activities, and encourage participation in community life.
  • Directly assist with personal care as required.
  • Work with individuals to maximize their ability to communicate effectively and promote self-advocacy.
  • Advocate on behalf of individuals when needed, liaising with external organisations regarding benefits, education, tenancy, and employment.
  • Work with relatives and carers of individuals, ensuring they have a significant role in their life wherever possible and appropriate.
  • Find out about local services, amenities, and organisations available to individuals.
  • Work with individuals and groups, according to need.
  • Participate flexibly in shift work patterns, including regular working outwith weekday office hours.
  • Regularly undertake 'sleepover' or 'waking night' duties as required.

Requirements:

  • Registration with the Scottish Social Services Council (SSSC).
  • PVG clearance.
  • Driving license.

About The Action Group:

The Action Group is a membership organisation with the twin aims of campaigning for and providing good community care services. We value, listen, and involve people to ensure our every action is judged to be the best.

Our Values:

  • Community presence - relationships.
  • Competency - respect - choice.

Desired Criteria:

  • Shares our values - equality, inclusion, flexibility, person-centred support, respecting differences.
  • Practically-minded - can budget and manage a home, assesses risk well, plans stuff in advance, responds well to challenging situations.
  • A nice person - listens, interested in people, patient and calm, fun, caring and considerate.
  • Good in a team - communicates well, takes responsibility, asks for advice, helps others.
  • Get the details right - punctual, consistent, follows procedures, finds out and remembers stuff, completes paperwork.
  • Not afraid to think - reflects on practice, learns from experience, puts self in other's shoes, suggests ideas.