Customer Service Representative

4 weeks ago


Barnstaple, Devon, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our Tesco store team as a Sales Assistant. As a Sales Assistant, you will play a key role in delivering exceptional customer service and helping our customers find what they need.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride
  • Build rapport with customers, ensuring they leave the store having experienced a great shopping trip
  • Take the initiative to make decisions that are right for our customers
  • Work well within a team and communicate openly with others
  • Be at work on time, well presented, and ready to be a brand ambassador

What's in it for you?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small

Our Culture

We are committed to creating a workplace that is inclusive, supportive, and empowering. We believe that our colleagues are our greatest asset, and we strive to provide a work environment that is safe, respectful, and enjoyable.

What we're looking for

  • A passion for delivering great service and building strong relationships with customers
  • The ability to work well under pressure and make decisions that are right for our customers
  • Excellent communication and teamwork skills
  • A commitment to delivering exceptional customer service and helping our customers find what they need


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