Technical Consultant
3 weeks ago
Unlock the Power of Data Integration
As a Technical Activation Consultant at Phocas Software, you will play a pivotal role in helping our customers unlock the true value of our business planning and analytics solutions. With a strong focus on delivering exceptional customer experiences, you will work closely with our Adoption team to execute technical setup for onboarding and activation projects, ensuring seamless transitions from sales to software launch.
Key Responsibilities:
- Collaborate with the Adoption team to identify and analyze customer needs, outlining scope, goals, deliverables, and configuration/technical requirements.
- Customize activation processes to meet customer needs while maintaining quality and efficiency.
- Extract data from customer systems using tools like MS SQL Server, Access, and more, ensuring smooth integration into Phocas software.
- Juggle multiple projects at once, delivering fast and flawless results for a variety of customers across industries.
- Anticipate project risks, resolve challenges head-on, and escalate any issues when necessary.
- Maintain detailed, accurate records using our project management tools.
What We Offer:
- A supportive culture where everyone helps each other succeed.
- A growth mindset, a bias for action, and a fun work environment.
- Enhanced parental leave, a 30-day work-from-anywhere policy, public holiday swap, pension, healthcare, cash plan, and more.
About Phocas Software:
We are a business planning and analytics company on a mission to make people feel good about data. Since 2001, we've been turning complex business data into performance-boosting results for thousands of companies. We value a growth mindset, a bias for action, and a supportive culture where everyone helps each other succeed.
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