Domestic Appliance Engineer

2 weeks ago


Watford, Hertfordshire, United Kingdom Pacifica Full time

Pacifica is a leading provider of outsourced support and repair services for domestic appliances, employing over 250 fully qualified engineers who complete over 350,000 appliance repairs every year.

We strive to create a sustainable future as a Carbon Neutral Company aiming to reach net-zero carbon by 2035. Our purpose is to keep households running while protecting the environment.

Our vision is to provide top-notch service excellence for customers in a more sustainable world.

The role requires an experienced field-based Domestic Appliance Engineer to work collaboratively with our teams, delivering exceptional customer service and resolving issues efficiently.

As part of our team, you will have access to cutting-edge tools, manufacturer training, and specialized equipment to ensure your success.

We operate a City and Guilds Assured Training scheme, providing product upskilling opportunities to expand your skill set.

You will be provided with pre-ordered parts, easy-to-use software, and daily routing planning to optimize your productivity.

A competitive salary of £48,000 per annum (inclusive of London weighting), bonus scheme, and quarterly wage increases based on performance are available.

Benefits include a company van, fuel card, uniform, specialist tools, mobile tablet, PPE, and up to 33 days annual holiday allowance including 8 bank holidays.

We offer excellent opportunities for progression and promotion within our business, a death in service benefit at 3x salary, and other perks such as Costa card gift cards, monthly rewards, and van stock supplied and automatically replenished based on personal usage.



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