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Domestic Appliance Service Technician
2 months ago
About Pacifica
Pacifica is a leading UK-based provider of outsourced support and repair services for domestic appliances. With over 250 fully qualified engineers and 350,000 annual appliance repairs, the company is committed to creating a sustainable future.
Our Purpose
We exist to keep households running while protecting the environment.
Our Vision
We are proud to care for our customers' appliances for a more sustainable world.
About the Role
We are seeking an experienced field-based domestic appliance engineer to join our team. As a Field Service Engineer for Domestic Appliances, you will be provided with the tools to win and succeed. You will use your expertise and product knowledge to diagnose and resolve issues, supported by our regional field service teams.
As a key member of our team, you will work collaboratively with our teams to deliver a first-class service to our customers. You must have a minimum of 2 years' experience in the white goods repair sector and have up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
What We Offer
We offer a competitive salary with quarterly wage increases based on performance to a maximum of £55,000 per annum. You will also receive a bonus scheme, a company van, uniform, specialist tools, mobile tablet, and PPE. Additionally, you will have access to company pension scheme, private van use, up to 33 days annual holiday allowance, and excellent opportunities for progression and promotion within our business.
Benefits
Our benefits package includes a Costa card gift card, monthly rewards, van stock supplied and automatically replenished based on your personal usage, daily spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process, and easy to use in-house engineer software for repair visits. We also offer specialist training and no sales targets for customer consumables.
Requirements
To be successful in this role, you will need to hold a full UK driving licence with no more than 6 points. If you have what it takes, we'd love to hear from you.
