IT Infrastructure Director

3 weeks ago


Bristol, Bristol, United Kingdom Artis Recruitment Full time
Job Overview

This is an exciting opportunity to lead the IT infrastructure team, driving innovation and excellence in delivering modern tech stacks.

Main Responsibilities
  1. Lead IT Infrastructure Team: Oversee the delivery of IT network and infrastructure services, ensuring they meet enterprise applications' requirements.
  2. SLA Management: Meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), controlling spend and monitoring KPIs.
  3. Customer Focus: Maintain a customer-centric approach by building relationships with key stakeholders.
  4. Infrastructure Maintenance: Ensure the infrastructure meets agreed availability and performance KPIs.
  5. Security and Compliance: Protect Confidentiality, Integrity, and Availability of the organisation's network and information assets.
  6. Lifecycle Management: Record and license all enterprise assets throughout their lifecycle.
Required Background
  1. A background as a people leader with a solid understanding of cloud and on-premise infrastructure.
  2. The ability to support digital aspirations and roadmap.
  3. Substantial experience in technical management, managing teams and third-party suppliers in a multi-site business-to-business services organisation.
  4. Experience with Microsoft Cloud Technologies, Active Directory, Group Policy, SCCM, and other technologies.
  5. VMWare, MimeCast, Symantec Anti-Virus, Palo Alto firewalls, Networking, Mitel Telephony, BES, Mobile Iron, Video Conferencing, and Audio-Visual Equipment expertise.
  6. Excellent knowledge of ITIL, incident, problem, and change management.
  7. Disaster recovery and business continuity experience.

Competitive annual salary: £60,000 - £80,000, plus 10% annual bonus, remote working, 25 days holiday, private medical insurance, pension, and more. This fantastic role comes with a bespoke training package and many benefits.



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