Front Office Manager

1 month ago


Alderman's Green, United Kingdom Holiday Inn Coventry Full time
Reception Manager Job Description

We are seeking a highly skilled and experienced Reception Manager to join our team at Holiday Inn Coventry. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and driving standards in our hotel.

Key Responsibilities:

  • Lead the front office team to achieve high levels of guest satisfaction and service excellence
  • Monitor guest feedback and use it to inform departmental targets and objectives
  • Develop and implement strategies to drive revenue growth and improve operational efficiency
  • Build and maintain strong relationships with colleagues and stakeholders across the hotel
  • Ensure compliance with company policies and procedures

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Recognition and rewards for outstanding performance
  • Access to exclusive discounts and perks
  • A supportive and dynamic work environment

About Us:

Holiday Inn Coventry is a busy hotel located just off the M6, with a strong reputation for delivering exceptional guest experiences. We are part of the Valor Hospitality group, which operates 34 hotels across the UK and has ambitious plans for growth and development.

Requirements:

  • Proven experience in a front office or hospitality management role
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Excellent customer service skills
  • Knowledge of hotel operations and revenue management

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].



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