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Administrative Healthcare Coordinator

2 months ago

Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

About the Role

We are seeking a skilled Administrative Healthcare Coordinator to join our dedicated team at Symphony Healthcare Services Limited.

The successful candidate will provide administrative support for our healthcare services, ensuring seamless communication and efficient operation of our practice.

Job Summary

This is an exciting opportunity for a detail-oriented and organized individual to contribute to the success of our healthcare organization.

The ideal candidate will possess excellent organizational skills, strong attention to detail, and the ability to work well under pressure.

Responsibilities

  • Provide exceptional customer service to patients, staff, and external stakeholders.
  • Manage incoming calls, emails, and correspondence in a timely and professional manner.
  • Process patient registrations, update records, and maintain accurate filing systems.
  • Coordinate appointments, bookings, and home visits according to practice protocols.
  • Assist with reception duties, including greeting patients, handling queries, and maintaining a clean and welcoming environment.
  • Liaise with healthcare professionals, hospitals, and other organizations as required.
  • Perform various administrative tasks, such as data entry, scanning, and photocopying.
  • Support the practice manager in maintaining accurate records, reports, and databases.

Requirements

  • English & Maths GCSE or equivalent (grade A*-D/ grade 9 to 3)
  • Experience working within a team and providing excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively with people at all levels.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work well under pressure and maintain accuracy in high-volume situations.

Benefits

  • A competitive salary of £20-25 per hour.
  • A comprehensive benefits package, including NHS or NEST pension scheme.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

How to Apply

To apply for this exciting opportunity, please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.