Automotive Service Professional
3 weeks ago
We are seeking an Automotive Service Professional to join our team at The Solution Automotive Limited. As a Service Advisor, you will play a crucial role in delivering exceptional customer service while their vehicle is in our workshop.
The successful candidate will have a strong focus on customer satisfaction, with excellent communication and administrative skills. They will be responsible for providing professional advice to customers, scheduling work, and ensuring seamless communication between departments.
This is a fantastic opportunity for someone looking to advance their career in the automotive industry. You will have access to ongoing training and development programs, as well as clear opportunities for growth within our company.
Key responsibilities:
- Provide exceptional customer service while their vehicle is in our workshop
- Schedule and record work efficiently and effectively
- Liaise with colleagues in the parts department and other areas of the business
- Deliver accurate and timely information to customers regarding their vehicle's progress
Salary: £28,000 + uncapped bonuses up to £1,500 per month
About you:
- You will be a team player with experience in a customer-focused role, preferably in the automotive or high-end industry
- You will have a flexible and proactive approach, with excellent time management and administrative skills
Benefits:
- Competitive uncapped bonus scheme
- 30 days annual leave (including Bank Holidays)
- Additional day off for your birthday
- Flexible working opportunities - part-time and job share options
- Contributory Pension Scheme
- Free Eyecare Vouchers
- Life Assurance - 3x your base salary
- Employee Assistance Program - 24/7 helpline and mental health support
- Access to discounts and rewards platform - including gym memberships and retailer offers
- Branded uniform
- Discounts on vehicle purchases, parts, servicing, and MOTs
- Ongoing training and development - brand-specific and in-house programs
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