Beauty Expert

2 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full time
Role Overview

As a Beauty Advisor at Sephora, you will play a vital role in providing exceptional makeup and skincare services to our valued clients. Your extensive knowledge of beauty products, trends, and techniques, combined with your passion for customer service, will ensure an unforgettable shopping experience for every client.

Key Responsibilities
  • Demonstrate expertise in skincare and makeup application techniques, including foundation matching, contouring, and eye makeup.
  • Conduct product demonstrations and offer in-depth product knowledge to educate clients about features, benefits, and usage instructions.
  • Engage with customers in a friendly and approachable manner, actively listening to their needs and preferences.
  • Provide personalized beauty consultations to clients, taking into consideration individual skin type, tone, needs, and desired look.
  • Assist customers with product selection and provide detailed information on application techniques.
  • Stay up-to-date with the latest beauty trends, techniques, and products available at Sephora.
  • Maintain a clean and organized workstation, ensuring all products and tools are sanitized and readily available.
  • Participate in visual merchandising activities, including product displays and promotions.
  • Proactively engage customers to drive sales and meet store sales targets.
  • Recommend additional products, upsell complementary items, and promote Sephora's loyalty program.
  • Act as a brand ambassador by actively promoting Sephora's values and offerings.

Requirements
  • Previous experience in a similar role, preferably in a retail environment or beauty industry.
  • In-depth knowledge of skincare and makeup products, brands, and application techniques.
  • Strong communication and interpersonal skills to engage with clients effectively and build relationships.
  • Excellent customer service skills with a focus on exceeding client expectations.
  • Passion for the beauty industry, staying updated with the latest trends and product launches.
  • Ability to work in a fast-paced environment, multitask, and prioritize client needs.
  • Proactive and self-motivated with a strong sense of initiative and problem-solving skills.
  • Understanding of hygiene and sanitation practices in relation to beauty products and tools.
  • Qualifications in beauty therapy or relevant certifications are a plus.

About Sephora

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

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