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Head of Building Maintenance

1 month ago


Portsmouth, Portsmouth, United Kingdom VIVID Housing Full time

About the Role

VIVID Housing is seeking a highly experienced and skilled Head of Building Maintenance to lead our maintenance operations and ensure the delivery of safe, efficient, and customer-focused services across our housing stock.

Key Responsibilities

  • Provide inspirational leadership to a large workforce, ensuring engagement, well-being, and high levels of performance.
  • Manage all external contracts, setting performance targets and monitoring them, including budgetary control.
  • Take ownership of the department's budget, including setting, forecasting, and managing spend across maintenance operations.
  • Implement performance tracking systems to monitor service delivery and respond to feedback effectively.
  • Position to anticipate and respond to the changing external environment, government, and evolving internal priorities.
  • Identify, evaluate, and deliver business opportunities in accordance with our strategies and contribute to wider business objectives.
  • Lead and develop the portfolio of services, working with the Chief Operating Officer and Property Services Director on strategic matters, providing insight and guidance to inform robust decision-making.
  • Create a culture of risk management which is embedded within day-to-day activities to ensure risks are identified and appropriately managed or mitigated.
  • Develop a commercial approach to maintenance operations, ensuring cost-effectiveness and value for money.
  • Ensure the successful delivery of our empty property works throughout our existing portfolio including garages, commercial buildings, and where there is any reason for a property to be empty.
  • Drive the leadership and performance of the Grounds and Estates Services.
  • Be the advocate for excellent customer service throughout the organisation, ensuring ease of access for customers and high levels of satisfaction.

Requirements

  • Leadership, management, coaching qualifications or equivalent experience.
  • Chartered membership of CiH or a understanding of the requirements for CiH as well as a commitment to working towards it.
  • Proven experience in a senior leadership role within building maintenance, facilities management, or a similar environment, ideally within the social housing sector.
  • Demonstrable track record of managing large teams, including trades operatives, and fostering high engagement and staff welfare.
  • Strong understanding of compliance and safety regulations, including the "Big 6" areas of statutory compliance.
  • Commercially astute, with experience in managing substantial budgets and delivering cost savings without compromising on quality or safety.
  • Strong supply chain and contract management skills, with the ability to manage complex contracts and supplier relationships.
  • Excellent organisational and communication skills, with the ability to manage multiple priorities and deadlines.
  • Ability to work collaboratively with various stakeholders, including contractors, customers, and internal teams.

About VIVID Housing

VIVID Housing is a vibrant, friendly, and inclusive organisation that supports, develops, and attracts the best people. We are committed to providing safe and well-maintained homes for our residents and are looking for a dedicated and experienced Head of Building Maintenance to join our dynamic team.

What We Offer

  • 30 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave.
  • A productivity-related bonus scheme to enhance your take-home.
  • A generous contributory pension of 6%. We'll match employee contributions between 7% and 10%.
  • Life assurance paid at x 3 annual salary.
  • Private medical insurance.
  • Health care cash plan called Medicash.
  • Enhanced pay for maternity, paternity, adoption, and shared parental leave.
  • Access to counselling, legal, and financial information.
  • Electric car scheme.
  • Huge variety of in-house and e-learning courses and a range of coaching and mentoring programmes.