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Head of Building Maintenance
1 month ago
About the Role
VIVID Housing is seeking a highly experienced and skilled Head of Building Maintenance to lead our maintenance operations and ensure the delivery of safe, efficient, and customer-focused services across our housing stock.
Key Responsibilities
- Provide inspirational leadership to a large workforce, ensuring engagement, well-being, and high levels of performance.
- Manage all external contracts, setting performance targets and monitoring them, including budgetary control.
- Take ownership of the department's budget, including setting, forecasting, and managing spend across maintenance operations.
- Implement performance tracking systems to monitor service delivery and respond to feedback effectively.
- Position to anticipate and respond to the changing external environment, government, and evolving internal priorities.
- Identify, evaluate, and deliver business opportunities in accordance with our strategies and contribute to wider business objectives.
- Lead and develop the portfolio of services, working with the Chief Operating Officer and Property Services Director on strategic matters, providing insight and guidance to inform robust decision-making.
- Create a culture of risk management which is embedded within day-to-day activities to ensure risks are identified and appropriately managed or mitigated.
- Develop a commercial approach to maintenance operations, ensuring cost-effectiveness and value for money.
- Ensure the successful delivery of our empty property works throughout our existing portfolio including garages, commercial buildings, and where there is any reason for a property to be empty.
- Drive the leadership and performance of the Grounds and Estates Services.
- Be the advocate for excellent customer service throughout the organisation, ensuring ease of access for customers and high levels of satisfaction.
Requirements
- Leadership, management, coaching qualifications or equivalent experience.
- Chartered membership of CiH or a understanding of the requirements for CiH as well as a commitment to working towards it.
- Proven experience in a senior leadership role within building maintenance, facilities management, or a similar environment, ideally within the social housing sector.
- Demonstrable track record of managing large teams, including trades operatives, and fostering high engagement and staff welfare.
- Strong understanding of compliance and safety regulations, including the "Big 6" areas of statutory compliance.
- Commercially astute, with experience in managing substantial budgets and delivering cost savings without compromising on quality or safety.
- Strong supply chain and contract management skills, with the ability to manage complex contracts and supplier relationships.
- Excellent organisational and communication skills, with the ability to manage multiple priorities and deadlines.
- Ability to work collaboratively with various stakeholders, including contractors, customers, and internal teams.
About VIVID Housing
VIVID Housing is a vibrant, friendly, and inclusive organisation that supports, develops, and attracts the best people. We are committed to providing safe and well-maintained homes for our residents and are looking for a dedicated and experienced Head of Building Maintenance to join our dynamic team.
What We Offer
- 30 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave.
- A productivity-related bonus scheme to enhance your take-home.
- A generous contributory pension of 6%. We'll match employee contributions between 7% and 10%.
- Life assurance paid at x 3 annual salary.
- Private medical insurance.
- Health care cash plan called Medicash.
- Enhanced pay for maternity, paternity, adoption, and shared parental leave.
- Access to counselling, legal, and financial information.
- Electric car scheme.
- Huge variety of in-house and e-learning courses and a range of coaching and mentoring programmes.