Customer Service Representative

3 days ago


Barking, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

About beBee Professionals

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We are seeking a skilled Customer Service Representative to provide excellent support to our clients in Barking, United Kingdom. The successful candidate will have strong communication skills and the ability to handle high-volume queries efficiently.

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Key Responsibilities

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  • Manage incoming calls, emails, and chat inquiries from clients.">
  • Provide accurate product and service information.">
  • Solve client issues promptly and escalate when necessary.">
  • Process client orders and manage account details.">
  • Maintain records of client interactions and follow-up tasks.">
  • Collaborate with other departments to ensure client satisfaction.">
  • Support administrative tasks as needed.">
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Requirements

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  • Previous experience in customer service is highly desirable.">
  • Excellent communication and problem-solving skills.">
  • Able to handle multiple queries simultaneously while maintaining attention to detail.">
  • Proficient in Microsoft Office and CRM systems.">
  • Able to work independently and as part of a team.">
  • Flexibility to work weekends and varied shifts.">
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Compensation and Benefits

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The salary for this position is approximately £25,000 - £35,000 per annum, depending on experience. Additional benefits include a pension scheme, healthcare coverage, training opportunities, and flexible working options.

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If you are passionate about delivering exceptional customer service and want to grow your career with a dynamic company, we encourage you to submit your application.



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