IT Infrastructure Manager

1 month ago


Coventry, Coventry, United Kingdom Books Limited Full time

As the IT Infrastructure Manager at Books Limited, you will be responsible for leading a team of seven Engineers and Technology Solutions Centre colleagues across three locations. Your key responsibilities will include:

Key Responsibilities:
  • Driving the establishment of performance goals and providing on-going feedback, coaching, and development to enhance the team's performance and capability.
  • Overseeing IT End User Services, Computer Operations, Data Centre Services, and Hardware Support Services to maintain customer satisfaction and ensure quality standards, adherence to processes, policies, and service level agreements.
  • Partnering with Cyber Security leadership in the development, implementation, and management of IT's controls, policies, procedures, practices, and processes.
  • Ensuring excellent innovation and a strong commercial sense to ensure returns on investment made into technology.
  • Proven experience in managing complex projects and critical, highly reliable systems.
  • Experience managing budgets and forecasting project costs.

As a seasoned IT professional, you will be responsible for driving the team's performance and capability, ensuring customer satisfaction, and managing budgets and forecasting project costs. If you have a strong commercial sense and excellent innovation skills, we encourage you to apply for this exciting opportunity.



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