IT Systems and Infrastructure Senior Manager

4 weeks ago


Coventry, Coventry, United Kingdom Fazer Recruitment Full time

**About this role**

Fazer Recruitment is seeking a skilled IT Systems and Infrastructure Manager to lead our technology management team.

We require an experienced professional with a proven track record in technology management, team leadership, and overseeing complex systems.

The ideal candidate will drive performance, enhance team capabilities, and maintain high customer satisfaction.

Key responsibilities:

  • Establishing performance goals and providing ongoing feedback, coaching, and development to enhance team performance and capability.
  • Overseeing IT End User Services, Computer Operations, Data Centre Services, and Hardware Support Services to maintain customer satisfaction and ensure quality standards, adherence to processes, policies, and service level agreements.
  • Providing technical expertise (both tactical and operational) on the evaluation, selection, implementation, and maintenance of information systems.
  • Developing strategic plans and practices that support integrated and progressive infrastructure and operations to meet current and future business requirements.
  • Driving automation in operational tasks to improve efficiency and traceability of activities.
  • Partnering with Cyber Security leadership to develop, implement, and manage IT control...

About Fazer Recruitment

We're a leading recruitment agency specialising in IT and technology roles.



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