Senior Cafe Operations Manager

4 days ago


Basingstoke, United Kingdom One Retail Full time

We are currently recruiting a dedicated Senior Cafe Operations Manager to help ensure the smooth running of our operations in a major High Street brand on a full-time basis, contracted to 40 hours per week.

About the Role

As a Senior Cafe Operations Manager, you will be responsible for maintaining a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

In this role, you will have the opportunity to take ownership of the day-to-day operations of our cafe, including managing staff, controlling stock levels, and ensuring excellent customer service.

Main Responsibilities
  • To complete opening and closing checklists and ensure that everything on them has been done
  • To ensure that the front of house areas are clean, tidy, and attractive during opening times
  • To produce weekly rotas following the manager's guidelines
  • To place orders for stock to maintain the correct stock levels
  • To ensure that all deliveries are checked and put away promptly and correctly
  • To ensure waste is kept to a minimum during beverage production
  • To delegate where necessary and ensure the team are pro-active at all times
  • To cash up at the end of a late shift and complete beverage stock takes when required
  • In the absence of the Manager, assist in the completion of weekly bookwork and any other duties that are deemed necessary
Our Ideal Candidate

We are looking for an exceptional candidate who has a passion for delivering outstanding service, greeting customers with a smile, and serving them with pride.

The ideal candidate will have:

  • A proven track record of success in a similar role
  • An ability to work under pressure and make decisions quickly
  • Excellent communication and teamwork skills
  • A desire to succeed in their role
  • The ability to work safely and effectively
Benefits

We offer a competitive salary of £30,000-£35,000 per annum, depending on experience.

In addition to a competitive salary, we also offer:

  • A generous benefits package, including pension scheme, life insurance, and holiday pay
  • The opportunity to work in a dynamic and fast-paced environment
  • Ongoing training and development opportunities
  • A supportive and inclusive team culture
About One Retail

One Retail is a leading provider of retail services, operating across the UK and Ireland.

We are committed to providing exceptional customer service and creating a positive and inclusive work environment for our colleagues.



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