Technical Operations Director

3 weeks ago


Bolton, Bolton, United Kingdom Maxwell Bond Full time
Lead Our Managed Service Support Desk

We are seeking a Technical Operations Director to lead our Managed Service Support Desk. As an IT Manager, you will be responsible for providing leadership and direction to the support teams.

Your key responsibilities will include:

  • Providing leadership, inspiration, and development to the 1st, 2nd, and 3rd line support teams
  • Building and maintaining strong relationships with clients to ensure their IT requirements are met with excellence
  • Leveraging data and performance metrics to evaluate team output and drive process improvements

The ideal candidate will have a minimum of 2-5 years of experience in IT management, with MSP Management experience being essential for this role.

The estimated salary for this position is £54,000 per year, based on the location and industry standards.

You will also enjoy a range of benefits, including a competitive pension scheme, cashback discounts, and continuous learning and development opportunities.


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