Orthotic Administrator

4 weeks ago

Leicester, Leicester, United Kingdom Opcare Limited Full time
Orthotic and Prosthetic Administrator Opportunity

We are seeking an experienced Administrator to join our dynamic team in Leicester. As a key member of our team, you will play a vital role in supporting the end-to-end service delivery requirements for our patients.

Your responsibilities will include:

  • Receiving and making telephone calls to patients and healthcare professionals
  • Making appointments in accordance with priority/KPI's, changing appointments and monitoring clinic capacity
  • Managing Opcare reception mailboxes and responding to emails in a timely and professional manner
  • Monitoring and progressing orthotic orders and stock reviews for purchasing
  • Processing orthotic and prosthetic referrals received via email/e-referral on REHAPP
  • Handling patient and confidential information with adherence to Data Security policies

You will be instrumental in helping to develop and implement service improvements for the betterment of patients in our location.

We offer a competitive market salary, industry-leading training opportunities, and a range of benefits including incremental holiday allowance and a refer-a-friend incentive scheme.

AM Healthcare is an equal opportunities employer, committed to driving diversity and inclusion across all operations of the group.

For more information, please visit our website.

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