ICT Technical Services Leader

6 days ago


Exeter, Devon, United Kingdom Devon County Council Full time

**Job Description:**

We are seeking a highly skilled ICT Technical Services Manager to join our team at Devon and Somerset Fire and Rescue Service.

As an ICT Technical Services Manager, you will be responsible for the management of technical ICT services, including planning, measuring, and reporting on performance, as well as implementing agreed improvements.

You will maintain a service risk register and formulate a continual service improvement plan (CSIP), taking a continuous improvement approach to ICT service management.

In addition, you will maintain an effective Configuration Management Database and related processes, in accordance with ITIL Best Practice.

The successful candidate will have demonstrable experience of working effectively within an ICT Service Delivery Function, with significant experience of the full-Service Management lifecycle of mission-critical ICT Services using ITIL Best Practice.

A competitive salary of £41,511 - £44,711 per annum is offered for this role.



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